Extend Machines' Uptime and Lifespan With Cost-Effective Servicing Plans
The overall goals of all healthcare environments are the same: you want to provide the highest quality of care, ensure a comfortable and supportive environment, and enable timely recovery for those who are unwell.
Keeping patients safe from preventable HCAIs is therefore an absolute priority to ensure safety, wellbeing and rehabilitation.
In order to achieve this, you need reliable sluice room solutions and machinery – which can only be guaranteed with regular servicing and maintenance.
Taking out a Service & Maintenance contract with DDC will allow you to:
Repairs
If a machine in your sluice/dirty utility room breaks down or malfunctions, you could find yourself dealing with devastating consequences.
Not only do your clinicians have to use alternative means of disposing of human waste, which often take up valuable time which could be spent caring for patients, but those disposal methods are also far less sanitary – putting your staff and patients at the risk of contracting a preventable healthcare-acquired infection.
These dangerous disruptions must be mitigated as a priority.
DDC team of highly-qualified engineers can repair your bedpan washer, pulp macerator or incontinence macerator and get you back up and running - fast.
Our customer service team are always on hand to take your call, and thanks to our live tracking software, can dispatch the nearest engineer to fix your problem as soon as possible.
All our engineers go through rigorous in-house training as part of their onboarding process. In addition, many of our engineers are City & Guilds ‘Human Waste Disinfectors – Periodic Testing’ qualified.
Not only can we repair any DDC machine, but we are also able to service or repair any other make or model – even if the manufacturer no longer covers their own machine. Our priority is to help you guarantee the safety of your facility.
Our engineers are:
Sluice Room Equipment Installed By Safe and Experienced Engineers
The highly skilled team at DDC are experts in preventing the spread of dangerous infections. For over 30 years, we have been at the forefront of protecting health.
When your equipment is installed, maintained, or inspected by a DDC engineer, you can be confident that they will have the experience, knowledge, and equipment to support your infection control needs - without risk.
Our engineers work with many specialist hospitals, including those treating dangerous and highly contagious tropical diseases.
They are continuously equipped to manage the threat of infection.
Staying One Step Ahead of Fast-Paced Pandemic Guidelines.
DDC engineers have worked at the highest levels, installing sluice room machines at the Nightingale Hospital, Cardiff – which was one of the government’s key frontline field hospitals in the battle against COVID-19.
Our engineers are equipped with extensive PPE, above and beyond the standard requirement. This includes:
- Disposable over-suits
- Disposable gloves (often double gloving)
- Disposable overshoes
- Disposable visors
- N95, FFP2 or higher specification masks.
We are not limited by NHS budgets for our PPE. We can ensure our team are equipped with exactly the right equipment for each visit.
We make sure you meet the government standard.
Whether you require service and maintenance of your existing sluice room machinery, installation of new technology or an assessment of your current solution, DDC engineers are keen to share their expertise with you.