About Us
Hospital Sluice Room Management
Improve Infection Control, Cut Costs (NHS Preferred Supplier)
All your sluice room machines and maintenance – in just one easy monthly payment
Enhance infection prevention and control at your hospital with a new all-inclusive managed service solution that:
Includes the supply of all your sluice room machines – and their maintenance – in one easy monthly payment.
Splits your sluice room costs into predictable and manageable monthly payments – no large unexpected bills.
Improves sluice room safety, performance and efficiency.
Cuts costs – protecting your budgets.
Reduces administration – so you can focus more resources on patient care.
Enables you to monitor the condition of all your sluice room machines on a 24/7/365 online portal.
Gives you complete peace of mind – we do all the work, but you’re still in control.
Be in a great position for your next CQC inspection, thanks to detailed service records.
Leading Infection Prevention Equipment
Equip your hospital sluice rooms with state-of-the-art medical pulp macerators, bedpan washer disinfectors and incontinence product macerators.
Get all the machines, servicing, maintenance and consumables in one all-inclusive package designed specifically for hospitals.
Smart, simple and effective sluice room management by DDC – a global leader in infection prevention and control.
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Key Benefits of Outsourcing Sluice Room Management
Value Based Procurement
Enhanced hygiene and efficiency, reduced risk of infection – so clinicians can dedicate more time to patient care.
Enhanced Financial Control
A single, predictable monthly payment simplifies budgeting and financial planning.
Priority Phone Line
Get access to a dedicated customer services team, providing prompt support whenever needed.
Improved Equipment Uptime
Proactive maintenance and rapid repairs mean greater equipment reliability, ensuring continuous patient care.
Streamlined Operations
By outsourcing sluice room equipment management, you can focus more on delivering exceptional patient care and less on managing technical details.
Seamless Scalability
Meeting your increased demand without the need for significant capital investment.
What the Managed Service Solution Includes
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Supply and installation of sluice room machines
Supply and installation of sluice room machines by expert technicians with 30+ years of specialist experience.
Regular inspections
Regular inspections – to ensure optimum machine performance and energy/water savings.
Preventative maintenance
Preventative maintenance – for greater machine reliability.
Priority phone line
Priority phone line – so you can alert us faster, speeding up maintenance.
On-site repairs
On-site repairs – faster servicing and maintenance for greater machine uptime.
Remote monitoring and troubleshooting
Remote monitoring and troubleshooting – faster, more efficient solutions.
Machine upgrade and replacement planning
Machine upgrade and replacement planning – ensuring you have the best sluice room machines for optimum infection prevention and control.
Compliance and documentation
Compliance and documentation – efficient and effective sluice room management for better, faster and easier compliance with regulations and inspections.
User manuals
User manuals – learn how to get the best from your advanced sluice room equipment. Improve performance and reduce running costs.
Training and support
Training and support – to help ensure correct use of our easy, intuitive machines (which feature Audio Annunciation/Programmable Audio instruction in any language), reducing the risk of operator error.
Financial management
Financial management – one single, predictable monthly payment. Greater value, less administration.
Asset management
Asset management – advanced online portal gives you complete control at all times. Review the performance of all sluice room machines across your estate, quickly and easily, 24/7/365.
Chemicals
Chemicals – an initial annual supply of 12 bottles. Once this supply is depleted, you will need to purchase more. We will provide another 12 bottles each year as part of the ongoing service.
Save Energy, Save Water
Efficient sluice room management is vital if your hospital is to cut its energy and water bills and meet NHS net zero targets.
Properly managed medical pulp macerators and bedpan washer disinfectors use less energy and less water.
Limescale is the hidden enemy. Just 1 mm of limescale in your machines can increase their energy consumption by 11%.
And eventually a sluice room machine clogged by limescale will break down – creating an infection risk that endangers patients, clinicians, hospital visitors and the wider community. The clinical, financial and reputational costs of a major outbreak can be extremely severe.
Fully Managed Service: Why Now?
As the healthcare landscape evolves, hospitals face growing challenges that threaten their operational efficiency, financial stability and patient care quality.
Unpredictable maintenance costs, supply chain disruptions and operational downtime are just a few of the pressures that have intensified in recent years.
This new service helps hospitals to improve infection prevention and control – and cut costs at the same time.
Find out more about DDC’s solutions for hospitals
Why DDC For Sluice Room Management?
DDC is a global leader in the manufacture and supply of sluice room equipment including medical pulp macerators, bedpan washer disinfectors and incontinence product macerators.1
NHS Preferred Supplier
More than 30 years of dedicated expertise, experience and innovation.
2
Sluice Room Experts
The only UK manufacturer focused solely on sluice room solutions.
3
Active Collaboration With Healthcare Professionals
Driving innovation and ensuring that our world-class equipment remains at the forefront of infection prevention and control.
4
Network of Skilled Engineers
Able to service and repair all brands of sluice room equipment – so one partner can do it all, reducing the number of callouts.
ISO 14001: Choose DDC For Sustainability
As a long-standing NHS supplier, DDC is dedicated to helping your hospitals hit their net zero targets – benefiting all your stakeholders:
- ISO 14001 accredited – ensuring compliance with environmental legislation
- minimising waste – promoting sustainable practices that can lead to cost savings
- increasing stakeholder confidence
- promoting a culture of ongoing environmental performance improvement.
Our new sustainable HQ has nearly 300 sq m of rooftop solar panels – generating 61.56 kilowatts of power at peak output.
The building’s lower levels of air permeability save energy by reducing the need for heating. Actual consumption of heating, cooling and lighting energy are all below notional levels.
Motion-controlled lighting reduces energy use. Showers for cyclists encourage active travel to work – improving their health and well-being, as well as benefiting the environment.
Read more about DDC’s sustainability culture