In medical environments, dependable equipment is essential for safeguarding patients, as well as sustaining smooth operations and managing infection hazards.

Sluice room machinery, such as bedpan washer disinfectors and medical pulp macerators, play an essential role in managing human waste and preventing healthcare-associated infections (HCAIs). However, equipment failure can disrupt hospital operations and lead to significant consequences, including increased costs and potential health risks.

Machine downtime poses a huge – but often hidden - issue behind the scenes of patient-facing hospital wards and clinics, all around the world. On average, each healthcare employee is estimated to lose around 3.5 hours per week due to technical issues[1].

This is where DDC Dolphin’s high-quality sluice room equipment offers a lifeline, delivering superior reliability and performance to minimise downtime and ensure consistent operation.

The Impact of Downtime in Healthcare

When sluice room equipment malfunctions, the repercussions can spread further than you might think.

A breakdown can lead to inadequate cleaning and disinfection, compromising infection control and increasing the risk of HCAIs. While Public Health England estimates that HCAIs cost the NHS approximately £1 billion annually, this sum is comprised of multiple cascading issues which carry a high price, financially and physically. After all, infections don’t just strain hospital resources, but also extend patient stays - increasing labour costs and impacting overall quality of care.

Operationally, equipment breakdowns cause delays and force staff to resort to alternative, less sanitary waste disposal methods. Aside from the decrease in hygiene standards, this can consume valuable time that could otherwise be spent on direct patient care.

Discover How DDC Dolphin Helps Facilities & Estates Managers Keep Infection Control Standards High

How DDC Dolphin Ensures Reliability and Minimal Downtime

DDC Dolphin’s sluice room equipment prioritises durability and high performance, ensuring reliability and reducing downtime for healthcare facilities.

High-Quality Design and Manufacturing

DDC Dolphin’s bedpan washer disinfectors and medical pulp macerators are built to withstand the rigours of daily use in demanding healthcare environments. The robust construction and use of high-quality materials ensure that the equipment operates reliably over the long term, reducing the frequency of breakdowns and the need for costly repairs.

Take A Look at The Market Leading Pulpmatic Eco+ Macerator

360° Care and Service Plans

DDC Dolphin offers comprehensive maintenance and service packages through its 360° Care programme. These plans include regular servicing, testing to NHS periodic testing guidelines, and proactive maintenance to catch potential issues before they lead to breakdowns. With fixed-price packages over five years, facilities can accurately forecast their budgets and avoid unplanned expenses.

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Quick and Efficient Repairs

If a problem does occur, DDC Dolphin’s UK-wide network of highly trained engineers is ready to respond. With rapid response times of 24–72 hours depending on the service level, equipment can be repaired quickly to minimise disruption. DDC Dolphin’s engineers are experts in all makes and models of sluice room machinery, ensuring that any issues are resolved swiftly and effectively – even if they were made by a different manufacturer.

Discover More About Our Exceptionally Skilled Engineers

Predictive Maintenance with Temperature Monitoring

DDC Dolphin’s Temperature Monitoring System, available for the Panamatic range of bedpan washers, is a cutting-edge tool that helps maintain optimal performance. The system records temperature data, ensuring the chamber reaches the required disinfection temperature of 80°C for 60 seconds. This predictive maintenance capability allows facilities to monitor performance in real-time and address any deviations before they lead to equipment failure or infection control issues.

See More: How Temperature Monitoring Can Keep Your Bedpan Washers Working Optimally

Consistent Performance That Boosts Productivity

Reliable equipment is fundamental to operational efficiency in hospitals. DDC Dolphin’s sluice room solutions are designed to maximise uptime, allowing staff to focus on patient care rather than dealing with equipment issues. Features like hands-free operation and energy-efficient technologies streamline workflows in sluice rooms, reducing the time and effort required to manage waste disposal.

For example, hands-free operation reduces the risk of cross-contamination and infection, while automated systems like the Pulpmatic Eco+ complete disposal cycles in under a minute, freeing up staff to attend to more critical tasks. These innovations not only improve hygiene standards but also enhance the overall efficiency of hospital operations.

Here’s How DDC Helped Dorset County Hospital Improve Efficiency

Long-Term Value for Hospitals

Investing in high-quality, reliable equipment provides significant long-term value for hospitals. By reducing the frequency of breakdowns and the need for repairs, DDC Dolphin’s solutions help lower the total cost of ownership (TCO). This includes savings on repair costs, energy consumption, and the need for premature replacements.

Furthermore, DDC Dolphin’s 360° Chemical solutions are specifically formulated to enhance the performance and longevity of sluice room equipment. These chemicals help prevent limescale build-up and bacterial growth, reducing the risk of breakdowns and extending the life of the machines. For hospitals aiming to meet sustainability goals, the use of energy-efficient equipment and chemicals that reduce environmental impact is an added advantage.

Learn More About How DDC Dolphin Can Improve Sustainability at Your Hospital

Choosing reliable equipment from DDC Dolphin is an investment in the efficiency and safety of your hospital.

With durable, high-performance machines and comprehensive maintenance packages, DDC Dolphin helps healthcare facilities shrink downtime, control costs, and maintain the highest standards of care. For hospital procurement professionals and estates managers looking to improve operational efficiency and patient safety, DDC Dolphin’s solutions are the choice you can trust.

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